Store Pick up Policies

In Store Pickup

You can choose to pick up your order yourself, free of charge, at our stores located 208 Browns Line, Etobicoke, ON, Canada,M8W 3T4 . When placing your order online, select Store Pickup and choose the store where you would like to pick up your order.

Once your order has been processed and received at the selected store, you will be notified so that you can pick it up. Following this notification, you will have 7 days to pick up your order. Please allow 2 to 10 days for your order to be received at the selected store.

At the time of pick-up, you must present an identification proof with picture  and proof of purchase. If another person will be picking up your order for you, please advise the store when making the pickup appointment.

We don't accept Uber Pick up or Taxi or any 3th party pick up services with out a purchaser physically signature and bring CC and ID

If the merchandise is not collected within 7 days, they will be returned to our distribution center and a restocking fee of 10% of the cost of the merchandise will be deducted from the refund.

Heavy and oversized items: Please note that some oversized or very heavy items cannot be shipped to our stores. These are available for home delivery only.

*Please note that full payment (100%) of the order is required to schedule a pick-up appointment.